Statement of Applicability – Effective April 30, 2020
Cerner Enviza (formerly Kantar – Health Divison) is a subsidiary of Cerner Corporation, one of the world’s largest medical information technology solutions provider. Cerner Corporation is supplier of health information technology (HIT) services, devices, and hardware. We provide full-service healthcare market research, both primary and secondary research, including qualitative and quantitative methodologies. Cerner Enviza has elected to include the following research services to be attested to in accordance with all requirements of ISO 20252:2019 and Annexes A, B, C, D, E and F. For the same Annexes, exclusions do apply where the activities as described in the column labeled ‘Excluded’. These will be outsourced to approved third party subcontractors in the described regions as described in the Explanation column (following page).
Cerner Enviza is headquartered in North Kansas City, USA. This certification applies to the operation described above in the following countries/regions where Cerner Enviza delivers these research services throughout the U.S., UK, Germany, Italy, Spain, France, Australia, South Korea, Taiwan, China, Singapore and Malaysia.
Annex A – Sampling including access panels: A.1 – A.4. Cerner Enviza confirms with clients the research design and methods to be used to select samples for research designs in all countries in the scope defined in §1.
Note: A.5 Access panels excluded from the attestation.
Annex B – Fieldwork: Cerner Enviza offers data collection for qualitative projects/moderation using telephone data collection/CATI and Face-to-Face fieldwork methodologies.
Note: Telephone data collection/CATI: Fieldwork activity is only offered directly in South Korea, Taiwan, and India. It is fully outsourced to third parties in other units.
Face-to-Face Interviewing: Fieldwork activities are fully included in France, UK, Spain,
Taiwan, South Korea and India. In all other units this data collection methodology is excluded and may be done as a single event either directly or as a subcontracted service.
Annex C – Physical observation: Cerner Enviza includes data collection using physical observation methodologies (i.e. collection of data by Physical observation) of activities (e.g., mystery shopping) without the use of direct questioning, questionnaires or discussion guides directly in the following countries: Taiwan & China only
Annex D – Digital Observation: Annex E – Self-completion: Cerner Enviza offers data collection fieldwork using passive methodologies (i.e. collecting comments from social media, Observation and/or tracking of online behavior) in the following countries: UK & Spain only; all other countries excluded.
Annex E – Self completion: Cerner Enviza offers data collection using self-completion methodologies including CAWI Interviewing with or without the use of panels (on- or offline), directly in the following countries: South Korea & Taiwan only. All other units fully outsource this methodology to third parties.
Annex F – Data management and processing: Cerner Enviza provides data management and processing using standard systems/applications including cloud- based applications and software to collect, store and archive market research related data.
– Hard copy data entry is fully outsourced to third parties in France, Singapore/Malaysia and China.
– Coding & Data Editing is fully outsourced to third parties Singapore/Malaysia
– Data management and processing of data table is fully outsourced to third parties in the
U.S. and Singapore/Malaysia
Certificate Number: 1019
Original Issue Date: February 13, 2014
Latest Issue Date: June 15, 2022
Expiration Date: April 30, 2023