L&E Research
ISO 27001:2022
The scope of L&E Research’s ISMS is to protect the confidentiality, integrity, and availability of information necessary to deliver market research services including recruitment, facility support and project management to clients in accordance with the Statement of Applicability Version 1.1 dated 08/16/23.
The scope of certification includes the office locations listed below:
• 4824 Parkway Plaza Blvd, Charlotte, NC 28217
• 9908 Carver Road, Cincinnati, OH 45242
• One Easton Oval, Suite 300, Columbus, OH 43219
• 1613 15th Street, Suite 100, Denver CO, 80202
• 28 West 44th Street, New York, NY 10036
• 5110 Sunforest Drive, Tampa, FL 33634
Holds Certificate Number: 4277-1128060622
Original Date: September 7, 2023
Latest Issue Date: September 7, 2023
Expiration Date: September 6, 2026
The CIRQ Certification Mark is the property of the Insights Association and is subject to the restrictions established in the Terms of Use for the CIRQ Certification Mark as references in the CIRQ Quality Manual.
ISO 20252:2019
Statement of Applicability – Effective June 23, 2025
L&E Research, Inc. is a market opinion and social research organization that delivers research services across the healthcare, consumer products, legal, and technology sectors. These services are provided throughout the United States and include qualitative research, quantitative research, data collection, analysis, and reporting.
In its attestation to ISO 20252:2019, L&E Research, Inc. declares the following research services are included in our portfolio of ISO 20252 certified services, in accordance with all six Annexes (A, B, C, D, E, F).
Annex A Sampling including access panels: L&E Research manages the sampling process in alignment with research objectives, primarily through samples sourced from our access panel or client-provided databases. L&E Research outsources sampling services to select external panel partners, as needed.
Excluded: A.3 Probability Sampling Methodology
Annex B Fieldwork: L&E Research offers various forms of data collection services for qualitative projects, both directly and subcontracted to preferred vendors. Primarily, qualitative fieldwork services include telephone interviewing, face-to-face interviewing, telephone recruitment, as well as qualitative research methods using moderators and interviewers. Quantitative services primarily include data collection, data validation, data analysis, and research reporting. Excluded: B.5.1- B.5.3 Telephone data collection
Annex C Physical observation: L&E Research provides research services that include physical observation. This work is typically ethnographic qualitative research such as in-home or in-store observation.
Annex D Digital observation: L&E Research offers digital observation services including the review of pictures and videos provided by consumers. This digital data is used to better understand consumers’ behaviors as applicable to the research objectives. Information gathered might include how consumers use products or services. Excluded: D.2.2.4 Website usage and measurement analytics, D.3.1.4 Weighting, D.3.3 Device monitoring
Annex E Self completion: L&E Research provides services for self-completion data collection through two primary methods: online surveys and digital diary studies. These services are facilitated and managed using digital platforms that are owned or operated by L&E Research, its research client(s), or contracted partner(s).
Annex F Data management and processing: L&E Research provides services for coding, data file management, data analysis, and reporting. Excluded: F.2 Hard copy data entry, F.5.1 Data Editing, F.5.4 Weighting
Holds Certificate Number: 4277-1128060622
Original Date: 23 June 2025
Latest Issue Date: 23 June 2025
Expiration Date: 22 June 2028
The CIRQ Certification Mark is the property of the Insights Association and is subject to the restrictions established in the Terms of Use for the CIRQ Certification Mark as references in the CIRQ Quality Manual.
